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NOHO Mailbox

How It Works

Pick a Box, Verify Your IDs,
Start Getting Your Mail

Five simple steps, no runaround. Bring two IDs, sign USPS Form 1583 with us at the counter, and your mailbox is yours. No credit check, and we'll walk you through every form.

We'll walk you through it at the counter
01

Online or in-store

Choose Your Mailbox

Pick the mailbox size and term that fits how you receive mail. We can help you choose at the counter if you are not sure. Every plan includes a real street address (5062 Lankershim Blvd, Suite #—) with your own private suite number, package alerts, and dashboard access.

  • Basic — $50 / 3 months — for personal mail and online shopping
  • Business — $80 / 3 months — adds mail forwarding + priority handling
  • Premium — $95 / 3 months — adds notary discount + concierge support
  • All plans: 6-month and 14-month terms available at lower per-month rates
  • One-time $15 mailbox key fee at signup
02

A short form

Create Your Account

Fill out a short form: name, email, phone, how you'd like to hear from us. We don't run a credit check, ask for SSN, or require a deposit beyond the key fee. When it's time to pay, we send you a Square payment link, or you can use your wallet balance.

  • No credit check — just your two IDs for verification
  • Pay by requested Square link or wallet balance — receipt lands in your email
  • Add a second authorized recipient (spouse, business partner) at signup
  • Choose SMS alerts, email-only, or both for new mail notifications
03

Bring two IDs

Verify Your IDs (USPS Form 1583)

Mailbox accounts require USPS Form 1583 and two valid IDs — federal law (DMM 508.1.8) for every mailbox renter. Bring your documents in-store, or start online and finish verification with our team. The signature happens in person at the counter, and we'll walk you through it.

  • Bring one primary ID (Driver's License, Passport, State ID)
  • Bring one secondary ID (utility bill, lease, voter card, vehicle registration)
  • We sign Form 1583 as the CMRA agent — you sign as the addressee, in person at the counter
  • Most people finish verification in a single visit during store hours
  • Your information is encrypted and stored securely — required by USPS for 4 years after you cancel
04

Once approved

Start Receiving Mail

Once approved, you receive your private mailbox number and can start using your address. From there, you can pick up, scan, forward, or manage your mail with the shop. Grab your physical key at the counter anytime during business hours.

  • You get a real address: 5062 Lankershim Blvd, Suite #__, North Hollywood, CA 91601
  • A real street address with a private suite number — many banks, agencies, and services accept it where a P.O. Box is rejected (each sets its own rules)
  • Mailbox key issued in-store on first visit (one-time $15 fee already paid at signup)
  • Lost key replacement: $25
05

Anytime

Manage Mail From the Dashboard

Every piece of mail and every package gets logged when it arrives, and we send you an SMS or email. From your dashboard you can request scans, forwarding, or same-day local delivery — or just walk in and pick it up at the counter.

  • Scan request — $1 per page, delivered to your dashboard
  • Forwarding — postage + $5 handling, scheduled or on-demand
  • Same-day local delivery — $5 flat in NoHo, $9–$28 across LA (7-zone tier)
  • Vacation Mode — auto-hold mail, daily digest, batch resume
  • Add a second user — give a family member or business partner read access
  • Junk mail block — opt out of senders you don't want to see again

Before You Start

What You'll Need

Primary ID (one of)

  • • U.S. Driver's License
  • • U.S. Passport / Passport Card
  • • State-issued ID
  • • Permanent Resident Card
  • • Military ID

Secondary ID (one of)

  • • Utility bill (within 60 days)
  • • Lease / mortgage statement
  • • Vehicle registration
  • • Voter registration card
  • • Auto insurance policy

Note: The address on at least one ID should match what you put on USPS Form 1583. Both IDs must be current — expired documents are rejected by federal regulation.

FAQ

Common Questions

Is this a P.O. Box or a real address?
A real street address with a private suite number. Your mail comes to 5062 Lankershim Blvd, Suite #—, North Hollywood, CA 91601 — many banks, the DMV, and other services accept it where P.O. Boxes are rejected, though each institution sets its own rules.
What is USPS Form 1583 and why do I need it?
It's the federal form that authorizes us (a Commercial Mail Receiving Agency) to receive mail on your behalf. Required for every mailbox by federal law (DMM 508.1.8). Bring your two IDs and we'll walk you through it at the counter — you sign in person, and we sign as your agent.
Which two IDs are accepted?
Primary (one of): U.S. Driver's License, U.S. Passport, State ID, Permanent Resident Card, Military ID. Secondary (one of): Utility bill (within 60 days), Lease/mortgage statement, Vehicle registration, Voter registration card, Insurance policy. The address on at least one ID should match the address on Form 1583.
How long does signup take?
Most people finish in a single visit: pick your mailbox, fill out the short form, sign Form 1583 with your two IDs at the counter, and pick up your key. If you start online, we finish verification together when you come in.
What if I don't get my password reset email?
Call or text us at (818) 506-7744 and we'll send you a reset link directly. Mon–Fri 9:30am–5:30pm (lunch 1:00–2:15pm) · Sat 10:00am–1:30pm.
Can I add a second user to my mailbox?
Yes. At signup or anytime from your dashboard, add a second authorized recipient. They can pick up mail in person (with their own ID) and you can also grant them dashboard access (read-only) so they see mail as it arrives.
Can I put my mail on hold while I travel?
Yes — Vacation Mode in your dashboard. Set start and end dates; we hold all mail during that window and send a daily digest of what's arrived. Resume anytime.
Do you ship internationally?
Yes. We forward mail and ship packages domestically and internationally via USPS, UPS, FedEx, and DHL. International rates calculated at the time of forwarding.
How do I cancel?
Email or call us — no cancellation fee, no questions asked. We give a 30-day grace period to forward any final mail to your new address. Note: USPS requires us to retain your records for 4 years after cancellation (legal requirement, not optional).

Ready When You Are

Pick a mailbox online or at the counter, bring two IDs, sign Form 1583 in person. We'll let you know as soon as you're approved.

Start Signup →Compare Plans

Questions? (818) 506-7744 · Mon–Fri 9:30am–5:30pm (lunch 1:00–2:15pm) · Sat 10:00am–1:30pm