Skip to main content
NOHO Mailbox

How It Works

From Signup to Suite #
in About 15 Minutes

Five simple steps. Real federal compliance handled digitally. No paper Form 1583, no notary trip, no credit check — just two IDs and you're done.

Most customers finish in under 15 minutes
01

1 minute

Pick Your Plan

Choose Basic, Business, or Premium. All plans include a real street address (5062 Lankershim Blvd, Suite #—), unlimited mail intake, package alerts, and dashboard access. No long-term contracts.

  • Basic — $50 / 3 months — for personal mail and online shopping
  • Business — $80 / 3 months — adds mail forwarding + priority handling
  • Premium — $95 / 3 months — adds notary discount + concierge support
  • All plans: 6-month and 14-month terms available at lower per-month rates
  • One-time $15 mailbox key fee at signup
02

3 minutes

Create Your Account

Fill out a short online form: name, email, phone, mailing preferences. We don't run a credit check, ask for SSN, or require a deposit beyond the key fee. Pick the plan term and pay securely (Visa, MC, Amex, Apple Pay, Google Pay).

  • No credit check — we only need ID verification
  • Pay securely with Square — instant receipt by email
  • Add a second authorized recipient (spouse, business partner) at signup
  • Choose SMS alerts, email-only, or both for new mail notifications
03

5 minutes

Verify Your Identity (USPS Form 1583)

Federal law (DMM 508.1.8) requires every mailbox renter to complete USPS Form 1583 with two forms of ID before mail can be delivered. We've digitized the entire process — no paper, no notary trip required.

  • Upload one primary ID (Driver's License, Passport, State ID)
  • Upload one secondary ID (utility bill, lease, voter card, vehicle registration)
  • We sign Form 1583 as the CMRA agent — you e-sign as the addressee
  • Verification typically completes within 1 business hour during store hours
  • Your information is encrypted and stored securely — required by USPS for 4 years after you cancel
04

Instant after approval

Get Your Suite Number + Key

The moment your ID is approved, your mailbox suite is live. Pick up your physical key in-store anytime during business hours — most customers grab it the same day they sign up.

  • You get a real address: 5062 Lankershim Blvd, Suite #__, North Hollywood, CA 91601
  • Use it on driver's license, business registration, Amazon, banks — anywhere a P.O. Box is rejected
  • Mailbox key issued in-store on first visit (one-time $15 fee already paid at signup)
  • Lost key replacement: $25
05

Anytime

Manage Mail From the Dashboard

Every piece of mail and every package gets logged the moment it arrives. You'll get an instant SMS or email. From your dashboard you can request scans, forwarding, same-day local delivery, or just walk in to pick it up.

  • Scan request — $2 per page, delivered to your dashboard within 2 hours
  • Forwarding — postage + $5 handling, scheduled or on-demand
  • Same-day local delivery — $5 flat in NoHo, $9–$28 across LA (7-zone tier)
  • Vacation Mode — auto-hold mail, daily digest, batch resume
  • Add a second user — give a family member or business partner read access
  • Junk mail block — opt out of senders you don't want to see again

Before You Start

What You'll Need

Primary ID (one of)

  • • U.S. Driver's License
  • • U.S. Passport / Passport Card
  • • State-issued ID
  • • Permanent Resident Card
  • • Military ID

Secondary ID (one of)

  • • Utility bill (within 60 days)
  • • Lease / mortgage statement
  • • Vehicle registration
  • • Voter registration card
  • • Auto insurance policy

Note: The address on at least one ID should match what you put on USPS Form 1583. Both IDs must be current — expired documents are rejected by federal regulation.

FAQ

Common Questions

Is this a P.O. Box or a real address?
A real street address. Your mail comes to 5062 Lankershim Blvd, Suite #—, North Hollywood, CA 91601 — accepted by the DMV, banks, USPS, IRS, secretaries of state, Amazon, and any service that rejects P.O. Boxes.
What is USPS Form 1583 and why do I need it?
It's the federal form that authorizes us (a Commercial Mail Receiving Agency) to receive mail on your behalf. Required for every mailbox by federal law (DMM 508.1.8). We've digitized it — you complete it online in about 5 minutes with your two IDs. No notary visit.
Which two IDs are accepted?
Primary (one of): U.S. Driver's License, U.S. Passport, State ID, Permanent Resident Card, Military ID. Secondary (one of): Utility bill (within 60 days), Lease/mortgage statement, Vehicle registration, Voter registration card, Insurance policy. The address on at least one ID should match the address on Form 1583.
How long does signup take?
About 15 minutes total: 1 min to pick plan, 3 min to fill signup form + pay, 5 min to upload IDs, 1 min for our verification (during store hours), then your mailbox is live. Pick up your key in-store anytime that day or later.
What if I don't get my password reset email?
Call or text us at (818) 506-7744 and we'll send you a reset link directly within minutes. Mon–Fri 9:30am–5:30pm (lunch 1:30–2:00pm) · Sat 10:00am–1:30pm.
Can I add a second user to my mailbox?
Yes. At signup or anytime from your dashboard, add a second authorized recipient. They can pick up mail in person (with their own ID) and you can also grant them dashboard access (read-only) so they see mail as it arrives.
Can I put my mail on hold while I travel?
Yes — Vacation Mode in your dashboard. Set start and end dates; we hold all mail during that window and send a daily digest of what's arrived. Resume anytime.
Do you ship internationally?
Yes. We forward mail and ship packages domestically and internationally via USPS, UPS, FedEx, and DHL. International rates calculated at the time of forwarding.
How do I cancel?
Email or call us — no cancellation fee, no questions asked. We give a 30-day grace period to forward any final mail to your new address. Note: USPS requires us to retain your records for 4 years after cancellation (legal requirement, not optional).

Ready in 15 Minutes

Pick a plan, sign up online, upload two IDs, get your suite. We'll text you when verification is done.

Start Signup →Compare Plans

Questions? (818) 506-7744 · Mon–Fri 9:30am–5:30pm (lunch 1:30–2:00pm) · Sat 10:00am–1:30pm