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Payments6 min readApril 12, 2026

Stripe Rejected My Business Address — What to Do

Stripe rejects PO boxes, certain virtual mailboxes, and any address that doesn't look like a real business location. Here's how to fix it the first time.

Why Stripe rejects certain addresses

Stripe is required by US KYC (Know Your Customer) regulations to verify that every merchant has a real business address. They check against USPS, against credit bureaus, and against their own fraud database.

PO boxes get auto-rejected: USPS classifies them as personal addresses, not commercial.

Some virtual mailboxes get rejected because their underlying CMRAs share an address across thousands of merchants — and Stripe's fraud system flags that pattern.

Coworking spaces sometimes fail when their public-facing address has been used in fraud cases by other tenants.

What Stripe actually accepts

  • USPS-CMRA certified addresses (most are fine, some have fraud flags)
  • Real commercial street addresses with a single business at that suite
  • Coworking spaces where you have a registered office (not just hot-desking)
  • Your home address (works, but exposes you to privacy risks on every Stripe receipt)

How to fix a rejected address

Step 1: Get a USPS-CMRA certified address from a single-storefront CMRA (not a national network). Our 5062 Lankershim Blvd address fits.

Step 2: Get a notarized Form 1583 — required for the CMRA to legally hold mail in your name. We provide free notary on Business and Premium plans.

Step 3: Update your Stripe dashboard with the new address. Stripe re-verifies, usually within 1-3 business days.

Step 4: Update your LLC's business address (if needed) so Stripe's entity check matches.

What about Stripe Identity verification?

Stripe sometimes requires uploaded ID + address-proof documents (utility bill, lease, etc.). We provide a CMRA confirmation letter that satisfies Stripe's requirements — show it during their identity-verification flow.

Stripe-acceptable LA address

USPS-CMRA, single-CMRA, notarized Form 1583 included. Most sellers pass Stripe verification within 24 hours.

See e-commerce plans

Questions? Walk in or call (818) 506-7744.

5062 Lankershim Blvd, North Hollywood, CA 91601