The software behind our counter.
NOHO Mailbox is a mailbox store at 5062 Lankershim in North Hollywood. We built our own software to run it, and we use it every day. Now we're getting it ready for other mailbox stores in the US. It isn't open to other stores yet — if you run one, ask for early access and we'll talk.
What it does at our store today
This is what runs our own counter, and what we're preparing for other stores.
Packages
Every package is logged when it comes in, tracked while it sits on the shelf, and handed over with a record of who picked it up and when. Each step lands in an audit trail.
Mail scanning
Staff scan mail at the counter and it shows up in the customer's account, filed under the right box.
Form 1583 and the CMRA roster
Keeps track of each customer's Form 1583 and IDs, shows what is still missing, and builds the quarterly CMRA customer list from those records.
Box renewals
Due dates, renewals and reminders for every box in one place, with the history of what was paid and when.
Register
Counter sales, receipts and the end-of-day report, on the same records as everything else.
Staff and customers
Separate roles for owners and counter staff. Customers get their own account to see their mail and packages and send requests.
How it will work for your store
Price
Starting at $200/month per location on a 12-month agreement ($200 monthly installments or $2,400 paid upfront). What's included will be published before launch, so you know exactly what you're signing up for.
Your own accounts
You connect your own Square account for payments and your own Shippo account for shipping labels. Your customers pay you directly.
Billed separately
Our software subscription is billed on its own. It never comes out of what your customers pay you.
US stores first
The software is built around USPS rules — Form 1583 and the CMRA roster — and US shipping through Shippo. Other countries aren't available yet.
Where it stands
Today the software runs one store: ours. Setting it up so another business can run on it — its own records, its own setup, its own subscription — is the work we're doing now. Until that's finished we won't sign anyone up or take any payment.
Early access means you tell us about your store now, and we get in touch when it's ready for you to look at. We won't promise a date we can't keep.
The software keeps records. It doesn't make a store compliant on its own — following USPS rules for a CMRA stays with the store owner.
Outside the US
Not available yet. If you run a mailbox store in another country, tell us where — it helps us decide where to go next.
Tell us about your store
A short form: your store, where it is, what you use today. Nothing to pay and nothing to sign at this stage.